PAYMENT POLICY

Accepted Methods of Payment

Credit and Debit Cards (Visa, MasterCard, American Express and Discover)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

SHIPPING POLICY

Ship/Delivery Time

Items in stock for local delivery are delivered within 48 hours Monday-Friday 9am-5pm

Items not in stock will ship or be delivered in 5-7 business days

Items to be embroidered will ship or be delivered in 10-14 business days

Shipping Cost

Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. Sometimes we offer free shipping for specific items or during promotions.

Shipping Methods

• USPS
• UPS
• FedEx
• Local Delivery
• Store Pick Up

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order, we will ship you the item(s) of your order that are in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.